Shipping & Returns
All Norris products ship from Toronto, CA.
Please see the check out page for the specific rate to your location. Orders will be packed within 1-2 days of purchasing. Shipping time is dependent on location. We process and ship orders 7 days a week, even on Saturdays, Sundays and holidays.
All orders come with full tracking. For all orders, you can keep an eye out for estimated delivery dates with your tracking number.
Canadian orders are shipped via Canada Post.
International orders are shipped via DHL- your order confirmation will include tracking information.
Once your order arrives and is confirmed by DHL that is has been delivered, we are not responsible for the loss or theft of your package.
We accept returns for refund, exchange or store credit within 30 days of purchase. If you don't love your purchase, please contact us by emailing email@example.com and include your order number as well as products you would like to return. Once we process your return, you can ship it back to us!